Caring for your Suitcase
With simple care, your suitcase will continue to perform reliably for decades to come.
-
FORTE suitcases are crafted from anodised aluminium alloy, chosen for its strength, durability, and ability to age well.
How to clean:
- Wipe with a soft, damp cloth
- Use mild soap if needed
- Dry thoroughly with a clean cloth
What to Avoid:
- Abrasive cleaners or scouring pads
- Solvents, alcohol-based cleaners, or bleach
- Polishing compounds designed for raw metal
Small scratches and surface marks are normal and expected. Over time, the shell will develop a natural patina — a visual record of travel rather than damage.
- Wipe with a soft, damp cloth
-
The wheels are designed for smooth movement and easy replacement.
Care tips:
- Remove debris such as hair or grit periodically
- Rinse with clean water if exposed to sand or salt
- Allow to dry fully before storage
If a wheel becomes damaged or worn, it can be replacements can be ordered from us so you simply replace the wheel and not the whole suitcase.
- Remove debris such as hair or grit periodically
-
The handle mechanism is engineered for strength and precision and made from Aluminium Alloy.
Care tips:
- Keep the rails free from sand and dust
- Wipe occasionally with a dry or slightly damp cloth
- Avoid forcing the handle if resistance is felt
Do not lubricate the handle unless instructed.
- Keep the rails free from sand and dust
-
Every FORTE suitcases utilises a no zip exterior. Zips are easily compromised and easily broken. We use TSA-approved combination locks.
Care tips:
- Ensure the locks are fully closed before travel
- Use the Scratch Protection cover when checking in the luggage.
- Avoid forcing the dials
- If exposed to moisture, dry before storage
Lock setup instructions are available in the Control Centre.
-
When not in use:
- Store in a dry, well-ventilated place
- Avoid prolonged exposure to direct sunlight
- Leave the suitcase unlocked to reduce tension on the seals
- When storing sets in tandem (like "Russian Dolls") remove the wheels and keep inside the luggage to avoid interior damage.
-
FORTE suitcases are designed to be repaired, not replaced. Wheels, handles and other components can be serviced or replaced to extend the life of your suitcase.
For guidance, replacement parts, or support, visit the FORTE Control Centre.
A note from us:
Your suitcase is built to travel — not to remain perfect. Signs of wear are evidence of use, not failure. With proper care, your FORTE suitcase is designed to remain a reliable companion for many years to come.
Safe TRVLS ✈️