Privacy Policy
FORTE TRVL is committed to protecting your privacy and personal data. We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR) (EU) 2016/679.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://fortetrvl.com.
Information We Collect
When you use our website or place an order, we may collect the following information:
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Your name
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Email address
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Billing and shipping address
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Telephone number
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Order and transaction details
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Device, browser, and technical information
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Website usage and navigation behaviour
How We Use Your Information
We collect and process your personal data for the following purposes:
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To process and fulfil orders, including delivery and payment
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To communicate with you about your order or account
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To provide customer support and respond to enquiries
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To improve website performance, usability, and security
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To personalise your experience where appropriate
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To meet legal, accounting, or regulatory obligations
We only process personal data where we have a lawful basis, including:
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Performance of a contract (e.g. fulfilling your order)
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Legal obligations
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Legitimate business interests
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Your explicit consent (where required)
Sharing Your Information
We work with trusted third parties to operate our business efficiently. These partners only receive the data necessary to perform their services and are required to protect it appropriately.
This may include:
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Payment providers – to securely process transactions
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Fulfilment partners and warehouses – to prepare and dispatch orders
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Delivery partners – to deliver your purchase
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Email and marketing platforms – to send service emails or marketing communications (where you have opted in)
We do not sell your personal data to third parties.
Cookies & Analytics
We use cookies and similar technologies to:
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Enable core website functionality
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Analyse website traffic and performance
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Improve user experience
You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
Data Retention
We retain personal data only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal, tax, or accounting requirements
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under data protection law, you have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Withdraw consent where processing is based on consent
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Object to or restrict certain types of processing
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Request data portability where applicable
To exercise any of these rights, please contact us using the details below.
Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be available on our website.